Getting Started
- What packaging should I use?
- US Shipping Guide
- Declaring the correct product retail value and description
- Do you offer support in French?
- Delivering to condominiums and apartment buildings
- Do you offer Discounts?
Drop Off Locations
Integrations
Amazon FBA Shipments
Postage Options
See all 17 articlesUS Shipments
Stallion Protection
Canadian Shipments
International Shipments
- Which carrier do you use to ship international packages?
- Are international shipments tracked?
- Do you offer insurance?
- What happens if my package is lost?
- Do you have a price chart?
- How long will it take for my package to be delivered to the recipient?
Payment & Refund
- Postage Adjustments and other Carrier fees
- Stallion Express Handling Fees
- What are your payment options?
- When do I pay for the shipment fees?
- I made a mistake on my generated label. Can I be refunded?
- Voiding Shipment Labels
Returns
- How can I get my US Returns?
- Are Returns available for all shipments?
- Do you provide return labels for US returns?
- Can I use my own Return Address?
- What are the Return Fees?
- Can I request an image of my return?